An Introduction to
Communicate or Die
Effective team communication for extraordinary results
Where does it hurt? Or: Why do you need “Communicate or Die”
- Indecisiveness: You have endless meetings without results or actions. People feel they’re wasting time.
- Wasteful communication: There’s a culture of excessive bureaucracy; emails and memos have become wasteful channels of communication.
- Blame, excuses, gossip: People make excuses for poor performance, cast blame, pass the buck, or talk behind each others’ backs. No straight talk.
- Loss of key customers. Customers complain about quality of service, don’t feel heard, and wander off to your competitors.
- One-way: There’s plenty of control, but no room for feedback and change.
- Things fall through the cracks: People are waiting for someone else’s initiative. It’s unclear who’s accountable for what.
- Clashes of personalities or cultures. Your team is not aligned; they don’t speak the same language; there is in-fighting.
What can “Communicate or Die” do for you? Or: what’s the value-add (ROI)?
- It aligns your team around a culture of effective communication for action.
- It arrest the “capital sins of speaking” (e.g. excuses, blame, rumors) and give people techniques for results through effective speaking and masterful listening.
- It turns your people into a cohesive high-performance team.
- It provides practical leadership tools that last, and lets you and your team practice them in the action of making change and producing results.
- It spreads a culture of clear feedback in the organization.
- It makes your people unstoppable: able to turn any breakdown into a breakthrough – in cost, speed or quality.
What does “Leadership-In-Action” cover?
- Self-assessment. Key relationships (and communication issues)
- Conversations of leaders: The Global Leader Pyramid™
- The 5 capital sins of speaking. From complaint to commitment
- Giving and receiving. Appreciation
- 100-Day Catalytic Projects
- Active listening. Text and subtext
- The Matterhorn of Masterful Listening™
- Responding to “brick-wall statements”
- Championship teams
- Sustainability. Next steps
Who is “Communicate or Die” for?
- Top executive teams in industry, nonprofits and government that need redirect their organization.
- Functional departments or divisions performing below expectations.
- Project / sales / cross-functional teams that don’t work well together.
- Technology people and business people who don’t talk to each other.
- Boards of directors who believe they (and/or their organization) need to communicate better.
- Small and medium enterprises that need to build structures of communication and accountability to make things happen.
Who are the facilitators?
- They are practitioners with solid track-records of enhancing clients’ performance.
- They have demonstrated a firm grasp of both teaching and living our methodology in action.
- They are 100% committed to participants’ success.
- They are coached by our CEO, Peg Thatcher.
What do clients say?
[JAN TO SUPPLY UPDATED INFO + QUESTION: WHAT CLIENT LOGOS DO WE WANT TO INLCUDE?]
What makes our approach different?
- Not a mere event but a sustainable process:
- We interview participants to customize the process.
- We design the process in partnership with you.
- We care about ‘Monday morning’: how will participants implement the new strategy back in the office?
- In action:
- Participants design, declare and launch Catalytic Projects to in the action of producing results.
- Cutting-edge methodology:
- [WHAT DO WE WANT TO INCLUDE HERE?]
What makes Swiss Consulting Group different?
Australian and USA-based performance management and coaching company with coaches/trainers and facilitators available throughout the world.
|Conventional Approaches||SCG Approach|
|Rigid blueprints ignore opportunities||Catalytic actions for systemic change|
|People treated as objects or obstacles||People are the solution and the key agents|
|Good analysis but lack of follow-up||Focus on hands-on actions and results|
|Quick-fix attitude at symptom level||Attacking the roots of problems|
|Fragmentation and cultural clashes||Full communication. Differences are contributions|
|Non-specific, cumbersome solutions||Details are integral to the solution|
|Theory and planning, but status quo||Breakthrough results|
Coaching leaders to meet the future
The 3 Cs of leadership:
Find out more:
Contact us today to find out what the Swiss Consulting Group difference could make to your business.